Answers to Frequently Asked Questions
A valid driver's license and credit card.
Yes, either a Visa or MasterCard is required.
The minimum age for renting a car is 23 years.
The renter and any additional drivers must have been in possession of their license for at least one year.
Absolutely. You will be picked up by one of our taxi drivers from the airport or any other location on Bonaire.
If your flight arrives after closing time of the AB Car Rental office, our taxi driver will bring you to your accommodation. The next day you will be picked up at your convenience and driven to the office. This pick up and drop off service is free of charge.
If you’ve booked your rental car prior to your arrival on Bonaire, a taxi driver holding a sign (with your name on it) will be waiting for you in the arrivals hall of the airport. The taxi driver will offer assistance with your luggage and drive you to the nearby AB Car Rental office free of charge.
When returning your rental car at the AB Car Rental office after your vacation, we will drive you back to the airport free of charge.
Our office is a two-minute drive from the airport. All AB Car Rental customers benefit from our free taxi and luggage service between the airport and the nearby AB Car Rental office.
Our opening times are: Monday to Friday from 07:00 AM to 7:00 PM (19:00), Saturday and Sunday from 07:00AM to 8:00 PM (20:00).
Our office is located on Kaya Industria 31, between Van Den Tweel Supermarkt and Warehouse Bonaire.
In this case you should get in touch with immediately by calling +599 777 8980. In case of damage and/or theft, you should also immediately contact BSF (Bonaire Security Force) by calling + 599 717 9292.
Additional information about our insurances can be found here.
It is not possible to rent a car without insurance. Purchasing CDW is a minimum requirement.
With CDW, the deductible is US$ 550,-. If you opt for the AB Full Coverage Plan, the deductible amounts to US$ 0,-..
In case of CDW, the deposit may be paid with a credit card. Alternatively, you may purchase the AB Full Coverage Plan with a US$ 0,- deductible.
Online reservations can only be made with a valid credit card. At the reception desk you may also use your credit card. Paying with your debit card is only possible if you have opted for the Full Coverage Plan. It is not possible to make payments by cash.
If you opt for the AB Full Coverage Plan, additional drivers can be added at no extra charge. If you opt for CDW, the fee is US$ 5,- per driver per day.
If you opt for the AB Full Coverage Plan, there is no extra charge for a child seat. If you opt for CDW, the fee is US$ 5,- per childseat per day.
If you wish to cancel or shorten the rental period, before your rental pick-up time you must cancel and request a refund by email. We will refund the pre-paid amount minus $75 processing fee. If you do not cancel the reservation prior to the pick-up time and the rental vehicle is not pickedup on the rental date no portion of the prepaid amount will be refunded. If you return the vehicle before the original return date, you will not be refunded any portion of the payment.
Our taxi driver will wait for your flight arrival, regardless of the time or duration of the delay. If your flight arrives after closing time of the AB Car Rental office, our taxi driver will bring you to your accommodation. The next day you will be picked up at your convenience and driven to the office. This pick up and drop off service is free of charge.
You can always provide us with your flight details at a later stage by sending an e-mail to Info@ABcarrental.com.
Information about AB Car Rental's terms and conditions can be found here.
One rental day is equals 24 hours. This 24 hour term begins when the rental period starts.
You can contact us by sending an e-mail to Info@ABcarrental.com or by calling +599 717 8980.
You may submit your complaint in writing to Info@ABcarrental.com. Please be sure to refer to your reservation number. We will get in touch with you as soon as possible.