Hygiene, cleaning and check-in and check-out protocol AB Car Rental:
We are glad that tourists have returned back to our beautiful island again. To make your vacation as safe as possible for you as well as for our staff, we have this protocol in place to optimize our hygiene and cleaning standards and to safely rent out cars. You can rent your car with us safely and and be on the road with a peace of mind.
Check-in and check-out of rental cars
In order to lower the risk of contamination we temporarily minimize the direct contact with our guests. Therefore we encourage you to make a prepaid booking online on www.abcarrental.com or through our reservations agent via email@example.com. We will also ask you to mail us your driver license information for both the driver and additional drivers. When you’ve booked your rental car starting at arrival at the airport, we will have your rental car ready and waiting for you at the outside parking space next to the entrance of the airport and we will handout the key and an envelope with important rental information to you the minute you walk out of the arrival hall. If you have rented a car and you are already on island we will bring the rental car directly to your accommodation at a predetermined time. In both cases it is not necessary anymore to pass by our rental office.
At the time of check-out you either park your car at the airport (outside the gate) or at your accommodation. You can put the car keys in the glove compartment and manually lock the doors. We will pick up the car with the spare key.
So actually we have made the renting process even quicker and easier than it already was!
Cleaning and disinfection
All rental cars are thoroughly cleaned and disinfected after each rental period. In addition to washing, vacuuming and general cleaning methods, the rental car is disinfected with a disinfectant. In particular, we focus on high touch parts of the rental car to ensure your health and safety.
Rental office and our staff
Even though it is not necessary anymore to pass by our office (for the time being) it is good for you to know that in a case you do want to pass by, we have health & safety procedures in place for our Rental Office. For example, the surfaces that are often touched are cleaned several times a day. All employees are trained, so that they can correctly apply cleaning of rental cars, rental locations and keeping social distance. There are signs in the office with advice from the government, we have placed floor stickers to indicate the safe distance of 1.5 meters and in the front office hand sanitizer will be available for our guests. We allow a maximum of two guests a time in our Front Office and there is a temporary glass wall in place to ensure a safe working environment for our staff and off course also for your protection. We have gloves and face masks available for our staff and they are free to choose whether or not to wear it.